ABOUT THE EVENT
The 2025 Winter Summit, hosted by the Florida Tax Collectors Association, brings together leaders, innovators, and practitioners to explore how artificial intelligence is reshaping the way government serves its citizens. This summit emphasizes both innovation and integrity — showcasing practical applications of AI that enhance efficiency, accuracy, and accessibility, while reinforcing the trust and transparency central to public service.
Through presentations, best practices, and collaborative discussions, participants will gain actionable insights into how AI can help modernize government operations, streamline service delivery, and strengthen the connection between Tax Collectors and the communities they serve.
We look forward to seeing you!
• FTCA 2025 WINTER SUMMIT •
REGISTER
COME AND JOIN US
JOIN US FOR
FTCA 2025 WINTER SUMMIT
The FTCA 2025 Winter Summit brings an exciting experience for Tax Collectors and Staff, providing engaging presentations and collaborative discussions to gain insight on how AI can help modernize and streamline operations!
REGISTRATION WINDOW
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)
JOIN US FOR 2025 WINTER SUMMIT!
We look forward to seeing you!
REGISTER NOW
Join us for the FTCA 2025 Winter Summit at AC Marriott in Tallahassee, Florida, from December 1-4, 2025.
After completing registration, you will be sent a confirmation email which will include additional information and the website link for booking hotel accommodations at the AC Marriott under the Association’s room block at a discounted rate. As a friendly reminder, our room block is limited and once it fills up, there is no guarantee AC Marriott will extend additional rooms – so, please do not delay in registering.
*PLEASE NOTE: No refunds will be issued for cancellations occurring on or after October 31, 2025.
• FTCA 2025 WINTER SUMMIT •
AC MARRIOTT – TALLAHASSEE
★★★★★
AC Marriott Tallahassee
Check-in and enjoy downtown Tallahassee, Florida as never before at the new AC Hotel Tallahassee Universities at the Capitol. We’ve carefully crafted every detail for a great stay in Tallahassee’s newest entertainment district. Inside Cascades Park and minutes from top universities, Doak Campbell Stadium, FSU and the Tallahassee Airport.
AC | Lounge and Patio
AC Lounge is the perfect spot to gather with colleagues, regroup with family or catch up with friends. Enjoy handcrafted cocktails, locally brewed beers, wine on tap and light fare to snack on and share at our hotel bar in Tallahassee.
King Guestroom
Charlie Park Rooftop
Rendezvous on the rooftop at Charlie Park for tasty dinners and evening entertainment. Our restaurant on the 8th floor offers custom cocktails and locally sourced, large and small-plate format at our outdoor dining in Tallahassee with beautiful views.
• FTCA 2025 WINTER SUMMIT•
SCHEDULE OF EVENTS
MONDAY
December 1, 2025
9:00 AM - 1:00 PM: Florida Tax Collectors Service Corporation | Board of Directors Retreat
• Location: Cascades I+II
• Time: 9:00 PM – 1:00 PM
1:00 PM - 2:00 PM: Florida Tax Collectors Service Corporation | 4th Quarter Board of Directors Meeting
• Location: Cascades I+II
• Time: 1:00 PM – 2:00 PM
3:00 PM - 5:00 PM: Florida Tax Collectors Association | 4th Quarter Board of Directors Meeting
• Location: Cascades I+II
• Time: 3:00 PM – 5:00 PM
DINNER ON YOUR OWN | Explore the Area
• About: DINNER ON YOUR OWN | Explore the Area
• Location: *
• Time: *
TUESDAY
December 2, 2025
7:30 AM - 8:30 AM: Group Breakfast
• Location: Cascades III
• Time: 7:30 AM – 8:30 AM
9:00 AM - 12:00 PM: FTCA Annual Legislative Day
• Location: The Capitol – 116 Knott Building
• Time: 9:00 AM – 12:00 PM
12:00 PM | LUNCH ON YOUR OWN
• Time: 12:00 PM – 1:00 PM
1:00 PM - 5:00 PM: Free Afternoon - Go Visit Your Legislators
• About: Take some time this afternoon to go visit with your local legislative delegation
• Location: The Capitol
• Time: 1:00 PM – 5:00 PM
5:00 PM - 6:00 PM: FTCA Legislative Reception
• Location: Charlie Park (Located on rooftop of AC Marriott)
• Time: 5:00 PM – 6:00 PM
6:00 PM - 9:00 PM: President's Welcome Dinner
• Location: Charlie Park (Located on rooftop of AC Marriott)
• Time: 6:00 PM – 9:00 PM
WEDNESDAY
December 3, 2025
7:30 AM - 8:30 AM: Group Breakfast
• Location: Cascades III
• Time: 7:30 AM – 8:30 AM
8:30 AM - 9:30 AM: Zendesk | Keynote Address
• Location: Cascades IV+V+VI
• Time: 8:30 AM – 9:30 AM
• Keynote Visionary: Unlocking the Power of AI for Exceptional Service – a forward-looking talk on the next wave of innovation, what is being seen and heard from the market, and the human side of AI.
9:30 AM - 10:30 AM: Workshop Hosted by Zendesk
• Location: Cascades IV+V+VI
• Time: 9:30 AM – 10:30 AM
• Topic: Real-world use cases showing how leading organizations are using AI to transform customer experience and overall operations.
10:30 AM: Morning Break
• Location: Cascades III
• Time: 10:30 AM – 11:00 AM
11:00 AM - 12:00 PM: Workshop Hosted by Zendesk
• Location: Cascades IV+V+VI
• Time: 11:00 AM – 12:00 PM
• Topic: Real-world use cases showing how leading organizations are using AI to transform customer experience and overall operations.
12:00 PM - 1:00 PM: Group Lunch
• Location: Cascades III
• Time: 12:00 PM – 1:00 PM
1:00 PM - 2:00 PM: Session Hosted by Pubic Information and Information Technology Coalitions
• Location: Cascades IV+V+VI
• Time: 1:00 PM – 2:00 PM
• Topic: Hidden in Plain Sight: The AI You’re Already Using – helping offices uncover AI capabilities already built into common tools like Microsoft 365, Teams, Excel, Outlook, etc.
2:00 PM - 3:00 PM: Breakout Sessions by Department (HR, Finance, Marketing/Comms, Project Management, Operations)
• Location: Cascades I+II and Cascades IV+V+VI
• Time: 2:00 PM – 3:00 PM
• Topic: Discussion on how AI and automation can enhance common processes across counties.
3:00 PM - 3:30 PM: Afternoon Break
• Location: Cascades III
• Time: 3:00 PM – 3:30 PM
3:30 PM - 5:00 PM: Breakout Sessions by Department (HR, Finance, Marketing/Comms, Project Management, Operations)
• Location: Cascades I+II and Cascades IV+V+VI
• Time: 3:30 PM – 5:00 PM
• Topic: Discussion on how AI and automation can enhance common processes across counties.
DINNER ON YOUR OWN | Explore the Area
THURSDAY
December 4, 2025
7:30 AM - 8:30 AM: Group Breakfast
• Location: Cascades III
• Time: 7:30 AM – 8:30 AM
8:30 AM - 10:30 AM: Closing Session
• Location: Cascades IV+V+VI
• Time: 8:30 AM – 10:30 AM
• Topic: Group Debriefing to identify key areas for potential implementation and compiling clear, statewide goals to present to FTCA leadership for further discussion
11:00 AM : Check Out and Go Home
• FTCA 2025 WINTER SUMMIT •
CONTACT US
HAVE ANY QUESTIONS?
GET IN TOUCH
Registration for the 2025 Winter Summit is now open.
For any questions or doubts please contact us by filling out the FTCA contact form found below.
